During the employment of a Migrant Domestic Worker (MDW) in Singapore, employers are required to update the Ministry of Manpower (MOM) whenever certain key details change. These notifications ensure that Work Permit records remain accurate and that employers stay compliant with Singapore regulations.
This guide explains what changes must be reported, when to notify MOM, and how to complete the process correctly.
Why You Must Notify MOM of Changes
MOM requires up-to-date information to:
- Ensure compliance with Work Permit conditions
- Maintain accurate employment records
- Enable proper communication with employers and MDWs
- Protect both employer and worker rights
Failing to update MOM on time may lead to penalties or administrative issues.
Changes You Must Report to MOM
Employers are required to notify MOM when there are changes in the following areas:
1. Employer’s Contact Details or Address
You must update MOM if:
- Your residential address changes
- Your mobile number or email changes
- You move to a new home
This ensures MOM can reach you for important updates such as renewal notices or medical requirements.
You may also need to update your details through government systems such as ICA or relevant eServices depending on your residency status.
2. MDW’s Personal Details
You must notify MOM if your MDW’s details change, including:
- Passport number or expiry
- Name changes (if applicable)
- Date of birth corrections
- Marital status updates
These updates ensure Work Permit records remain valid and accurate.
3. MDW Salary Changes
If you change your MDW’s salary:
- A salary increase does not need to be reported in most cases
- A salary reduction must be reported to MOM
- Written consent from the MDW is required before reducing salary
Proper documentation is required for compliance.
4. Pregnancy of MDW
You must notify MOM if your MDW is pregnant.
Notification may be done by:
- The medical clinic (during routine examination), or
- The employer (with supporting medical documentation if not during scheduled screening)
Employers should ensure timely reporting once pregnancy is known.
5. MDW Goes Missing
If your MDW goes missing, you must:
- File a police report immediately
- Notify MOM within 1 week
- Cancel the Work Permit
Delays may affect the security bond and compliance status.
6. Death of MDW in Singapore
If your MDW passes away, you must:
- Contact the police immediately
- Notify MOM within 12 hours
- Cancel the Work Permit promptly
- Submit supporting documents such as death certificate or burial/cremation records
Employers are also responsible for final arrangements and outstanding payments.
7. Leaving MDW Under Care While You Are Overseas
If you are travelling overseas and your MDW stays temporarily with another person:
- You must notify MOM at least 7 days before departure
- The arrangement must not exceed 1 month
- The caregiver must ensure proper accommodation and welfare
You remain responsible for salary, levy, and welfare during this period.
8. Appointing a Family Member to Act on Your Behalf
Employers may appoint a family member to handle MDW-related matters such as:
- Levy payments
- Renewals
- Administrative updates
Only one authorised family member can act on your behalf at any time.
How to Notify MOM of Changes
Most updates can be done online through MOM’s FDW eService.
Typical steps:
- Log in using Singpass
- Select the MDW record
- Choose the relevant change type
- Upload supporting documents (if required)
- Submit the update
Some updates may take effect immediately, while others may require MOM review.
Timeframe for Reporting Changes
Different changes have different deadlines:
- Address changes: usually within 5–14 days
- Missing MDW: within 1 week
- Overseas care arrangements: at least 7 days before departure
- Death of MDW: within 12 hours
Timely reporting is essential to avoid compliance issues.
Common Mistakes Employers Make
Many employers unintentionally fail to comply due to:
- Not updating address after moving
- Forgetting to report salary reductions
- Delayed reporting of missing MDW cases
- Not notifying MOM before overseas travel arrangements
- Incorrect or incomplete documentation
Why This Matters for Employers
Keeping MOM records updated ensures:
- Smooth Work Permit renewals
- Avoidance of penalties
- Faster processing of future applications
- Clear legal protection in case of disputes
- Proper levy and bond management
Learn more:
Related guides:
- Work Permit Application Guide
- Work Permit Renewal Guide
- Cancel Work Permit Guide
- Employer Responsibilities Guide
Frequently Asked Questions
What changes must I report to MOM?
You must report changes to address, contact details, MDW personal details, salary reductions, pregnancy, missing MDW cases, and death.
Do I need to report salary increase?
Generally, salary increases do not need to be reported, but reductions must be declared.
How soon must I report changes?
It depends on the situation, but some must be reported within 5–14 days or immediately (e.g. missing or death cases).
Can I appoint someone to manage MOM updates for me?
Yes, you may appoint one authorised family member through MOM eService.
What happens if I don’t update MOM?
Failure to update MOM may result in penalties or compliance issues.
About Grace Management & Consultancy Services (GMC)
Grace Management & Consultancy Services Pte Ltd (GMC) is a Singapore-based training and consultancy organisation supporting employers through employment-related education and compliance programmes, including the Employers’ Orientation Programme (EOP).
We help employers manage MDW Work Permit obligations from hiring to ongoing compliance.
Learn more:
Source This article is based on publicly available guidance from the Singapore Ministry of Manpower (MOM). Employers should always refer to MOM for the latest official requirements and updates.