A Migrant Domestic Worker (MDW) in Singapore can be transferred to a new employer through a licensed Employment Agency (EA). In this arrangement, the EA takes over responsibility for the MDW during the transition period while helping to find a suitable new employer.
This guide explains how the EA transfer process works, who is responsible at each stage, and what employers should prepare.
What Is an EA-Managed MDW Transfer?
An EA-managed transfer is a process where:
- The current employer cancels the Work Permit for transfer purposes
- A licensed Employment Agency takes over responsibility for the MDW
- The EA helps find a new employer
- The MDW remains in Singapore during the transition
During this period, the MDW is under the care and responsibility of the EA until she is successfully matched with a new employer or repatriated.
Why Use an Employment Agency for Transfers?
Employers and MDWs may choose an EA-managed transfer because:
- It provides structured support during job search
- The EA handles administrative processes
- The MDW receives care while waiting for placement
- It reduces the burden on the current employer
This option is often used when a new employer is not immediately available.
Step-by-Step: Transfer MDW Through an Employment Agency
Step 1: Confirm MDW Agreement
Before initiating the transfer:
- The MDW must agree to be transferred
- The current employer must agree to release her
- An EA must be willing to take over responsibility
Consent from all parties is required.
Step 2: Engage a Licensed Employment Agency
The employer or MDW must approach a licensed EA that is willing to handle the transfer.
Once accepted, the EA will:
- Take responsibility for the MDW
- Assist in job matching
- Manage interim arrangements
Employers should ensure the EA is properly licensed by MOM.
Step 3: Cancel Work Permit for Transfer
The current employer must cancel the MDW’s Work Permit and indicate that it is for transfer purposes.
After cancellation:
- The MDW may be issued a Special Pass to remain in Singapore temporarily
- The EA becomes responsible for her welfare during this period
If no EA is appointed, the employer remains responsible for her until departure.
Step 4: EA Assumes Responsibility
Once the transfer process begins, the EA is responsible for:
- Accommodation
- Food and basic needs
- Medical care
- Insurance coverage
- Arranging return travel if no employer is found
The EA must ensure the MDW’s welfare throughout the transfer period.
Step 5: EA Finds a New Employer
The EA will:
- Match the MDW with suitable employers
- Facilitate interviews and agreements
- Coordinate Work Permit application for the new employer
Once a new employer is found, a fresh Work Permit application is submitted to MOM.
Step 6: New Employer Applies for Work Permit
The new employer must:
- Submit a Work Permit application via MOM’s FDW eService
- Provide employer and MDW details
- Obtain MDW consent
- Complete insurance and bond requirements
Once approved, MOM issues an In-Principle Approval (IPA), followed by Work Permit issuance.
Responsibilities During EA Transfer
Current Employer Responsibilities
- Properly cancel Work Permit
- Ensure salary and obligations are settled
- Hand over MDW to EA in agreed condition
Employment Agency Responsibilities
- Provide accommodation and care
- Maintain insurance coverage
- Find new employer
- Arrange repatriation if transfer fails
New Employer Responsibilities
- Submit Work Permit application
- Meet MOM eligibility requirements
- Provide accommodation, insurance, and bond
Special Pass During Transfer Period
If the MDW is not immediately transferred:
- MOM may issue a Special Pass
- This allows temporary stay in Singapore
- Validity is typically limited (up to about 30 days depending on case)
- The MDW must leave Singapore if no new employer is found
Key MOM Rules for EA Transfers
- Only licensed EAs can manage MDW transfers
- All parties must provide consent
- The MDW must remain legally covered at all times
- Employers must follow proper cancellation procedures
- EAs are responsible for welfare during transfer period
Common Issues in EA Transfers
- No EA willing to take responsibility
- Delay in finding new employer
- Missing documentation from previous employer
- Insurance gaps during transition
- Miscommunication between employer, EA, and MDW
When Should You Use an EA for Transfer?
An EA-managed transfer is suitable when:
- No new employer has been identified
- The MDW needs structured job placement support
- Employers prefer professional handling of transition
- The MDW is actively seeking new employment in Singapore
Learn more:
Related guides:
- Transfer Maid Guide
- Cancel Work Permit Guide
- Work Permit Application Guide
- Notify MOM of Changes Guide
Frequently Asked Questions
What is the difference between direct transfer and EA transfer?
Direct transfer is between employers, while EA transfer involves an employment agency managing the process.
Who is responsible for the MDW during EA transfer?
The employment agency is responsible once they accept the MDW.
Does the employer still need to cancel the Work Permit?
Yes, the current employer must cancel the Work Permit before transfer begins.
What happens if no new employer is found?
The MDW may need to return to her home country if placement is unsuccessful.
About Grace Management & Consultancy Services (GMC)
Grace Management & Consultancy Services Pte Ltd (GMC) is a Singapore-based training and consultancy organisation supporting employers through employment-related education and compliance programmes, including the Employers’ Orientation Programme (EOP).
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Source This article is based on publicly available guidance from the Singapore Ministry of Manpower (MOM). Employers should always refer to MOM for the latest official requirements and updates.