When a Migrant Domestic Worker (MDW) stops working for an employer in Singapore, the employer is required to cancel the Work Permit. This ensures compliance with Ministry of Manpower (MOM) regulations and prevents unnecessary levy charges or legal issues.
This guide explains when to cancel a Work Permit, how the process works, and what employers must do before and after cancellation.
When You Must Cancel an MDW Work Permit
You must cancel your MDW’s Work Permit if:
- The MDW is no longer working for you
- The MDW is transferring to another employer
- The MDW is leaving Singapore permanently
- The employment relationship has ended
Cancellation should be done within 1 week after the last day of work or departure from Singapore.
If the Work Permit expires while the MDW is still in Singapore, employers must still ensure proper cancellation procedures are followed to avoid overstaying issues.
Who Can Cancel the Work Permit?
The Work Permit can be cancelled by:
- The employer
- A licensed employment agency
- An authorised representative (where applicable)
Most employers complete cancellation online via MOM’s FDW eService.
Step-by-Step: How to Cancel an MDW Work Permit
Step 1: Confirm the Last Day of Work
Before cancelling, employers should:
- Agree on the last working day with the MDW
- Ensure all duties are completed
- Plan for departure or transfer arrangements
Step 2: Settle Outstanding Matters
Employers should ensure:
- Final salary is paid
- Any outstanding claims or disputes are resolved
- Passport and personal belongings are returned
- Travel arrangements are discussed (if the MDW is leaving Singapore)
Clear communication helps prevent misunderstandings during termination.
Step 3: Log in to MOM FDW eService
Cancellation is done online via MOM’s FDW eService.
Employers will:
- Log in using Singpass
- Select the MDW record
- Choose cancellation reason (e.g. employment ended or MDW has left Singapore)
- Submit the cancellation request
Cancellation is usually processed immediately.
Step 4: Special Pass (If MDW is Still in Singapore)
If the MDW is still in Singapore after cancellation:
- A Special Pass will be issued
- It allows the MDW to remain legally for a short period (typically up to 14 days)
- The MDW must leave Singapore before the Special Pass expires
Employers must ensure timely departure to avoid overstaying violations.
Step 5: Arrange Departure (If Applicable)
If the MDW is returning home, employers are responsible for:
- Purchasing flight tickets
- Ensuring proper travel arrangements
- Confirming transit and entry requirements
- Providing reasonable allowance for travel needs (if required)
Proper planning helps ensure safe and smooth repatriation.
What Happens After Cancellation?
After cancellation:
- The MDW is no longer allowed to work
- The Work Permit card must be destroyed (cut into half)
- The employer’s levy will stop one day before cancellation
- Security bond (if applicable) will be discharged after conditions are met
Important Employer Obligations Before Cancellation
Employers should also ensure:
- All salary payments are completed
- Any medical or insurance matters are settled
- Required tax clearance (if applicable) is obtained
- Proper notice is given before termination
These steps help ensure compliance with MOM requirements and smooth exit processing.
Alternatives to Cancellation
Before cancelling, employers may consider:
1. Transfer to Another Employer
If the MDW is continuing employment in Singapore, a transfer may be possible instead of cancellation.
2. Short Extension of Work Permit
In some cases, a short extension may be granted for travel or administrative arrangements.
You may read:
- Transfer Maid Guide
- Work Permit Application Guide
Common Mistakes Employers Make
Many employers face issues during cancellation due to:
- Delayed cancellation after the MDW leaves
- Not arranging Special Pass properly
- Missing salary payments before cancellation
- Poor coordination of flight arrangements
- Incorrect cancellation reason selected
Consequences of Not Cancelling Properly
Failure to cancel the Work Permit on time may result in:
- Continued levy charges
- Compliance penalties
- Immigration complications for the MDW
- Restrictions on future Work Permit applications
Proper cancellation protects both employer and worker.
Learn more:
Related guides:
- Work Permit Application Guide
- Work Permit Renewal Guide
- Transfer Maid Guide
- Employer Responsibilities Guide
Frequently Asked Questions
When should I cancel my MDW Work Permit?
You should cancel it within 1 week after the MDW’s last day of work or departure from Singapore.
Can the MDW stay in Singapore after cancellation?
Yes, but only on a Special Pass issued by MOM, usually for a limited period.
Do I need to cancel if the Work Permit expires?
Yes, if the MDW is still in Singapore, proper cancellation procedures are still required.
Who cancels the Work Permit?
The employer or authorised employment agency can cancel it via MOM eService.
What happens to the security bond?
It is usually discharged after MOM confirms the MDW has left Singapore and all conditions are met.
About Grace Management & Consultancy Services (GMC)
Grace Management & Consultancy Services Pte Ltd (GMC) is a Singapore-based training and consultancy organisation supporting employers through employment-related education and compliance programmes, including the Employers’ Orientation Programme (EOP).
We help employers manage MDW employment processes from hiring to termination in full compliance with MOM regulations.
Learn more:
Source This article is based on publicly available guidance from the Singapore Ministry of Manpower (MOM). Employers should always refer to MOM for the latest official requirements and updates.