Hiring a Migrant Domestic Worker (MDW) in Singapore requires employers to apply for a Work Permit through the Ministry of Manpower (MOM). This process ensures that both employers and domestic workers meet regulatory requirements before employment begins.
At Grace Management & Consultancy Services Pte Ltd (GMC), we assist employers in navigating the full Work Permit application process, including preparation, compliance checks, and mandatory training such as the Employers’ Orientation Programme (EOP).
This guide explains the step-by-step process to apply for an MDW Work Permit in Singapore.
Overview of the Work Permit Application
The Work Permit application can be submitted by:
- Employers
- Licensed employment agencies
- Authorised sponsors
Applications are submitted online through MOM’s FDW eService system.
Once approved, employers will receive an In-Principle Approval (IPA) letter, which allows the domestic worker to enter Singapore (if applicable) and proceed with onboarding requirements.
Before You Apply for a Work Permit
Before starting the application, employers should ensure they meet MOM requirements and have prepared the necessary documents.
Key preparation steps include:
- Confirming employer eligibility
- Ensuring financial ability to employ an MDW
- Preparing accommodation for the helper
- Obtaining helper consent for the application
- Understanding ongoing employer responsibilities
First-time employers may be required to complete the Employers’ Orientation Programme (EOP) before applying.
👉 You can register for EOP here: https://www.eop.com.sg
Learn more
about eligibility in our guide:
MDW Eligibility and Requirements
Step-by-Step: How to Apply for an MDW Work Permit
Step 1: Submit the Work Permit Application
Employers submit the application online via MOM’s FDW eService.
You will need:
- Passport details of the MDW
- Employer and household information
- Income details (if required)
- Consent from the MDW
A processing fee is payable per application.
Step 2: Wait for In-Principle Approval (IPA)
If the application is successful, MOM will issue an In-Principle Approval (IPA) letter.
The IPA allows:
- The MDW to travel to Singapore (if applying from overseas)
- Employers to proceed with insurance and bond arrangements
- Preparation for arrival formalities
If the application is rejected, employers may need to review eligibility or reapply.
Step 3: Prepare for the MDW’s Arrival
Before the MDW arrives in Singapore, employers must arrange:
- Security bond (for non-Malaysian MDWs)
- Medical insurance coverage
- Personal accident insurance
- Settling-In Programme (SIP) registration (for first-time MDWs)
These requirements must be completed before Work Permit issuance.
You may also read:
- Maid Insurance Guide
- Work Permit Preparation Checklist
Step 4: MDW Arrives in Singapore
After arrival, additional steps may include:
- Attendance at Settling-In Programme (if required)
- Medical examination within the required timeframe
- Completion of onboarding requirements
Employers should ensure all deadlines are met to avoid delays in Work Permit issuance.
Step 5: Work Permit Issuance
Once all conditions are fulfilled, the Work Permit will be issued.
Employers must:
- Pay the issuance fee
- Register biometrics if required
- Download or activate the digital Work Permit
- Ensure the MDW is properly onboarded
The MDW can then legally begin employment.
After the Work Permit is Issued
Employers must continue to comply with MOM regulations throughout employment.
Ongoing responsibilities include:
- Paying monthly foreign worker levy
- Ensuring valid insurance coverage
- Sending the MDW for medical examinations as required
- Renewing the Work Permit before expiry
- Updating MOM on employment changes
Learn more:
- Maid Levy Guide Singapore
- Work Permit Renewal Guide
- Employer Responsibilities Guide
Common Mistakes When Applying for an MDW Work Permit
Many applications are delayed due to avoidable errors such as:
- Missing or incorrect passport details
- Incomplete supporting documents
- Not completing EOP (if required)
- Late insurance or bond arrangements
- Misunderstanding eligibility requirements
Working with a professional agency such as GMC can help reduce delays and ensure compliance.
How GMC Helps Employers
Grace Management & Consultancy Services (GMC) supports employers through every stage of the MDW hiring process, including:
- Work Permit application guidance
- EOP registration and training support
- Compliance education for employers
- Insurance and levy advisory
- MDW onboarding preparation
We help ensure that employers meet MOM requirements efficiently and confidently.
Learn more:
Frequently Asked Questions
How long does it take to apply for a Work Permit?
Most applications are processed within a few days to a few weeks, depending on whether additional information is required.
Do I need to be in Singapore to apply?
Employers can apply online, but requirements vary depending on the situation and helper’s location.
What is an IPA letter?
The In-Principle Approval (IPA) letter confirms that MOM has approved the Work Permit subject to conditions being met.
Do first-time employers need to attend EOP?
Yes, some first-time employers must complete the Employers’ Orientation Programme before applying.
When can the MDW start working?
The MDW can begin working only after the Work Permit is officially issued.
Related Resources
- MDW Eligibility and Requirements
- Work Permit Overview Guide
- Maid Insurance Requirements
- Maid Levy Guide Singapore
- Work Permit Renewal Guide
- Transfer Maid Guide
- Employers’ Orientation Programme (EOP)
About Grace Management & Consultancy Services (GMC)
Grace Management & Consultancy Services Pte Ltd (GMC) is a Singapore-based training and consultancy organisation supporting employers through employment-related education and compliance programmes, including the Employers’ Orientation Programme (EOP).
We help employers understand their obligations when hiring Migrant Domestic Workers in Singapore and ensure smooth Work Permit processes.
Learn more:
Source This article is based on publicly available guidance from the Singapore Ministry of Manpower (MOM). Employers should always refer to MOM for the latest official requirements and updates.